5th

[fbhjr]

We were given the choice of a 4 day weekend for Christmas or 4th of July. I voted for Christmas, but I guess I was the only one in the division who did, so I got today off.

My wife had asked for waffles and bacon for breakfast. Waffles take 4 eggs. There were three in one container and 2 in another. But, the 2 were “use by May 11”.
So, off to the store for more eggs.

I started cooking when I got home, but my wife’s iPad freaked out. (I guess it doesn’t like bacon.) It insisted it needed to be linked to its base computer, and then wouldn’t link to it when connected.
The on line help consisted of saying “reboot everything and try again”.
Useless.

While trying to get that to work, the bacon burned.
Sad.

I tried reporting the bug on the Apple web site and got an answer of “maybe you can find an answer on Google”. (That wasn’t from an Apple person, but at least that person answered...)

So after breakfast I drove over to the Apple store. I brought my wife’s iPad and laptop she bases it from. I brought my laptop to work on yesterday’s photos and my iPad just because I bring it everywhere. That computer case was really heavy when I walked across the parking lot.

I handed my wife’s iPad to the repair guy when my appointment came up.
“It looks fried,” the Apple repair guy said. “But, I’ll plug it into one of our computers to check.”
He did. Same error.
“It’s fried.” he confirmed. “Is it under warrantee?”
“I’m sure it isn’t,” I said. “I bought it for her when they first came out a year and a half ago.”
“Well, you’ve got to pay to replace it,” he said. “Unless you tell me the battery was going.”
“The battery was fine,” I said.
He held out his iPhone that had prices on it. It said “Battery replacement $99. iPad replacement $384.”
“Was the battery OK?” he asked me.
“I didn’t test it,” I said. “It’s my wife’s iPad, so I can’t say I’m 100% sure.”
“So, why don’t we say it’s a bad battery?” he asked.
“I’d be really happy if you did that,” I said.
“We have one iPad out back that qualifies for a battery exchange, let me go get it for you before someone else gets it.”
(This mirrors when I first bought it and it was the only one in stock in the store and the sales guy had to run out back and grab it for me.)
So, my wife has a new iPad that is just the same as her old one. (But, a bit cleaner.)

That was very nice of him. I didn’t mention how it had been dropped out of a car on a highway. But, the case did cushion that and there was no visible damage to it. And, it was last year and it has been working fine since. So, I really don’t think it is connected. I still didn’t bring it up...

So, it all worked out well.
But, this morning with a broken iPad and the smell of burning bacon (which my wife had been looking forward to for three days) it was not so fun.

Comments

[morgan-lafaye.livejournal.com]

I'm glad the guy was so nice and "replaced the battery".
Sad about the bacon

[fbhjr.livejournal.com]

Most of the bacon could still be eaten. Only a few pieces were charcoal.

It was very nice about the replace the battery. Folks often tell me they think Apple products are very expensive and out to get you money. But this is closer to my usual encounters with the folks who work there.

[chris-warrior.livejournal.com]

well, if it worked fine after the bounce then maybe it really was the battery. of all the things that can simply decide to stop working from one day to the next, it's quite likely. :)

[cissa.livejournal.com]

The eggs were probably fine. Eggs last a really insane amount of time.