The same, but different

[fbhjr]

My high blood pressure pills were renewed for 90 days the day after I was laid off in March.
So, CVS pharmacy decided to be proactive and call me to remind me to renew it.
I clicked the answers they needed on the telephone and they told me it would be ready the next day.
About 5 minutes later, the phone rang.
“Hi, this is CVS,” the woman said. “I’ve got to review some things for your renewal of the prescription you have.”
“OK,” I said. “What do I need to know.”
“It will be made by a different company, so the name is different,” she said. “And, since it is made by a different company, the pills are a different color.
“And, they don’t put it out in 90 day amounts, so we can only give you 30 days worth at a time.”
“It will have a different name, look and amount,” I said.
“That’s right,” she said. “I thought I should warn you so you didn’t think you got the wrong prescription.”
“That’s a good idea,” I said. “Otherwise, I probably would have jumped to just that conclusion.”
“But, it’s the same chemical,” she said. “So, just take it like you were.”

I haven’t switched over yet as I hadn’t totally run out yet. The old ones were yellow and orange. These are white and blue. And, a different name and amount.
It’s good they called.

Comments

[palusbuteo.livejournal.com]

Yes, it is very good they called, Good CVS!

After the Big News Hooplah Story of that Jackson fellow, whoever he is, there is now talk about possible abuse of prescription medications, which I am totally shocked to hear about (sacrasm), and wouldn't ya know, the first commercial after that news segment was for some new miracle-pill-of-the-month!

ugh.

But yeah, glad they called you, that is the smart thing and right thing to do. too bad it's only in 30 day incriments, but better than nothing :P

[morgan-lafaye.livejournal.com]

Very good on their part. It covers their butt, helps you, and makes folks more likely to stick with them due to good service.