Yesterday I was called over to the new show room they’re building in our office.
“The new bracket you designed stinks and we want to show you why,” is what I was told when I was called over.
I took one look at it and said “they sent you the old bracket, not the new. That’s why it’s a problem. Get the new and try again.”
Today I was walking through the show room on an errand and the same installer came up to me.
“Thanks,” he said, shaking my hand. “We used the new bracket. It’s great and I wanted to thank you for coming up with it.”
I don’t get that often. Usually what they don’t like is very publicly criticized, but the good not brought up. It’s very nice to be thanked for coming up with something that makes peoples life easier. (It also makes it safer as it’s twice as strong as the old while being easier to install.)
Of course this is one of the parts I told the company we should patent and they said it wasn’t worth it. But, that’s another story. At least this way when other companies steal it, I will get to bask in the compliment of being imitated. Right? Right?
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