Pain in the ass Massachusettsins
Oct. 16th, 2007 05:09 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
fbhjrI’ve been waiting 5 weeks for something from my purchasing department. Twice a week I’ve sent an email to all the department heads asking for the information. Today at our weekly engineering meeting I was asked why I wasn’t done with it. I said I didn’t get the information from purchasing. The boss of the head of purchasing said he’d have him send me the information.
A couple of hours later, I get an email from purchasing with a name and phone number in the subject line with nothing in the body. I guess it is the salesman who sells our company the parts. But, I don’t know the name, part number, or anything else about the parts.
So, I send another email to the chain saying “Your providing me the name and number of our contact is only useful if I know the material we use on the panels. After 5 weeks of my asking, can you give me some reference for this material?”
And, I’m told that was “uncalled for” and I shouldn’t “rock the boat too much”.
Well, I’m a boat rocker. I sent him back a copy of every email he sent me for the last 5 weeks along with my 10 requests for data. My answer was not in any of the emails he sent.
Given this guy was just made a VP and they just sold the company to new owners, maybe I shouldn’t rock the boat.
Ah well, too late now.
A couple of hours later, I get an email from purchasing with a name and phone number in the subject line with nothing in the body. I guess it is the salesman who sells our company the parts. But, I don’t know the name, part number, or anything else about the parts.
So, I send another email to the chain saying “Your providing me the name and number of our contact is only useful if I know the material we use on the panels. After 5 weeks of my asking, can you give me some reference for this material?”
And, I’m told that was “uncalled for” and I shouldn’t “rock the boat too much”.
Well, I’m a boat rocker. I sent him back a copy of every email he sent me for the last 5 weeks along with my 10 requests for data. My answer was not in any of the emails he sent.
Given this guy was just made a VP and they just sold the company to new owners, maybe I shouldn’t rock the boat.
Ah well, too late now.
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no subject
Date: 2007-10-16 10:43 pm (UTC)no subject
Date: 2007-10-17 11:59 am (UTC)No. It doesn’t speak for itself. I wish it did. But, that’s not the way it works.
The way it works is the person in question just took over the biggest pain in the butt department in the company, willingly. And, got promoted for doing it.
So, right now, he can do no wrong. Any wrong he does is put down to “he’s managing customer service and purchasing, give him a break”.
(The fact I started asking for this information before the head of customer service quit in disgust has nothing to do with it.)
Of course when you figure in new owners on top of it, all bets are off anyhow. Yes, product I’ve designed has been half the company’s income for the last 4 years. But, what about now? He’s managing two departments, I’m complaining. Which is worth more?
One of these days he’ll have a train wreck and the CEO will get mad at him. Once that happens, then what we actually do will make more of a difference. But, not now.
no subject
Date: 2007-10-17 12:20 pm (UTC)Love,
A fellow boat-rocker
no subject
Date: 2007-10-17 02:21 pm (UTC)I took a shower!
And, if I get the boat over then it will be bath time!
After my second email, he hasn't said anything else. We'll see.
no subject
Date: 2007-10-17 08:09 pm (UTC)no subject
Date: 2007-10-18 11:56 am (UTC)