Some days I hate work
Feb. 14th, 2008 12:33 pmI got a phone call from one of our customers:
"Where can I find a picture of the fabric I want on your web site?" he asked.
"Sorry," I said. "Engineering doesn't have anything to do with the web site. I have no idea where on it fabric pictures would be, or even if we have them."
"I thought you worked in engineering?"
"I do," I said. "The marketing department runs our web site."
"So, why can't you tell me?"
"I can send you to the marketing department," I said. "Since they maintain the web site, they can probably tell you what it on it."
"I was told you could help me with technical questions," he said.
"Yes, I can," I said. "But, where the marketing department keeps things on our web site is not a technical question."
"I think it is," he said.
"I can transfer you," I said. "That's the best I can offer you."
He said OK, so I sent him over to the head marketing blond. Hopefully she could answer his question
"Where can I find a picture of the fabric I want on your web site?" he asked.
"Sorry," I said. "Engineering doesn't have anything to do with the web site. I have no idea where on it fabric pictures would be, or even if we have them."
"I thought you worked in engineering?"
"I do," I said. "The marketing department runs our web site."
"So, why can't you tell me?"
"I can send you to the marketing department," I said. "Since they maintain the web site, they can probably tell you what it on it."
"I was told you could help me with technical questions," he said.
"Yes, I can," I said. "But, where the marketing department keeps things on our web site is not a technical question."
"I think it is," he said.
"I can transfer you," I said. "That's the best I can offer you."
He said OK, so I sent him over to the head marketing blond. Hopefully she could answer his question